Troubleshooting Guide
Still stuck or need further assistance? Call us on 0330 818 3116.
Battery resources
Report a technical issue
If you're experiencing a technical problem with your solar system, we're here to help. Please provide as much detail as possible about the issue, including any error codes displayed, so our technical team can assist you quickly.
Once you submit the form, our support team will review your request and get back to you as soon as possible. Please note that while we aim to resolve issues promptly, some technical faults may take up to 10 business days to fix, depending on the complexity of the problem.